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Computer Troubleshooting 101
10/07/2007 -
Don't panic. You can do your own basic computer diagnostic troubleshooting.
Take detailed notes and try to reproduce the problem. Then write down any errors. Include information about anything out of the ordinary that you hear or see that may be related to the problem.
The old saying "a picture is worth a thousand words" is true, especially when it comes to troubleshooting issues with your computer. So, if you are able to do a screen capture of the error(s) that you are receiving, your support tech will kiss you (just kidding). Your jesture will be greatly appreciated and will give more accurate clues regarding your issue.
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